Help center

How can we help?

Search the docs, browse a topic, or reach a human. Most answers are a few seconds away.

Getting started 6

Make your first reel, connect a platform, and learn the basics.

Reels & Studio 4

Editing scenes, hooks, captions, music, and the reel builder.

Publishing & scheduling 4

Auto-publish, cadence, and the scheduler.

Free launch & billing 4

Current free access and what changes before paid plans arrive.

Brand kit 3

Voice, colors, watermark, fonts, and end-cards.

Team & access 3

Invites, roles, and workspace ownership.
Most read

Popular articles.

Still stuck?

Talk to a human.

Email support

Tell us what happened and we’ll reply with a fix — usually within a few hours.

[email protected]Send an email

Product feedback

Tell us what feels unclear or gets in your way during the free launch.

Feedback goes directly to the product teamShare feedback

Service updates

We do not publish a public uptime history yet. If something seems unavailable, ask us to confirm the current state.

Current status available from supportReport a service problem
No public status page yet. Contact support for a current service check.Ask support